Crowne Plaza - Docklands by IHG

Western Gateway, London E16 1AL

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Location: With a stay at Crowne Plaza London - Docklands by IHG in London (Docklands), you'll be within a 5-minute drive of ExCeL Exhibition Centre and Thames River. This eco-certified hotel is 4 mi (6.4 km) from O2 Arena and 4.6 mi (7.5 km) from Tower of London.

Rooms: Make yourself at home in one of the 210 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities: Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dining: Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Business Amenities: Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

24-hour front desk

Assistive listening devices available

ATM/banking

Babysitting or childcare (surcharge)

Banquet hall

Breakfast available (surcharge)

Business center

Concierge services

Conference space

Dry cleaning/laundry service

Electric car charging station

Elevator

Fitness facilities

Free newspapers in lobby

Free WiFi

Full-service spa

Laundry facilities

Luggage storage

Multilingual staff

No accessible shuttle

Number of accessible parking spaces - 1

Number of bars/lounges - 1

Number of indoor pools - 1

Number of meeting rooms - 1

Number of restaurants - 1

Parking (limited spaces)

Porter/bellhop

Safe-deposit box at front desk

Sailing nearby

Self parking (surcharge)

Smoke-free property

Spa services on site

Stair-free path to entrance

Steam room

Tours/ticket assistance

Wedding services

Well-lit path to entrance

Wheelchair accessible parking

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Wheelchair-accessible on-site restaurant

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Windsurfing nearby

Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Check-In: 3:00 PM - Anytime
Check-Out: 11:00 AM
Minimum Age: 18

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Pet Policy:

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Spoken Languages:

Portuguese
English
Italian
Polish
French
Romanian
Spanish

Area Information:
Distances are displayed to the nearest 0.1 mile and kilometer.

ExCeL Exhibition Centre - 0.4 km / 0.3 mi
O2 Arena - 3.1 km / 1.9 mi
Thames River - 3.1 km / 1.9 mi
ABBA Arena - 4.9 km / 3 mi
Queen Elizabeth Olympic Park - 6 km / 3.7 mi
London Stadium - 6.1 km / 3.8 mi
Westfield Stratford City - 6.6 km / 4.1 mi
Greenwich Park - 6.8 km / 4.2 mi
Brick Lane - 7 km / 4.4 mi
Tower of London - 7.5 km / 4.6 mi
Tower Bridge - 7.5 km / 4.7 mi
Liverpool Street - 7.9 km / 4.9 mi
The Gherkin - 7.9 km / 4.9 mi
Sky Garden - 8.1 km / 5 mi
London Bridge - 8.4 km / 5.2 mi

The nearest airports are:
London City Airport (LCY) - 3.5 km / 2.2 mi
Heathrow Airport (LHR) - 102.3 km / 63.6 mi
Gatwick Airport (LGW) - 80.6 km / 50.1 mi
Stansted Airport (STN) - 55.9 km / 34.8 mi
London (SEN-Southend) - 57.6 km / 35.8 mi

The preferred airport for Crowne Plaza London - Docklands by IHG is London City Airport (LCY).

Other Information:

Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Contactless check-out is available
LGBTQIA+ friendly
Green Tourism Program
Cashless transactions are available
Essential workers only - NO

Hotel Currency : GBP

Payment Types:

Carte Blanche
Visa
Diners Club
Debit cards
Cash not accepted
Discover
American Express
Mastercard

Optional Fees:

Fee for full breakfast: approximately GBP 19.99 per person
Self parking fee: GBP 25 per day (in/out privileges)
Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Room Details

Standard Room, 1 King Bed, Accessible (Minicooler)

1 King Bed

Layout - Bedroom

Relax - In-room massage available

Internet - Free WiFi

Food & Drink - Coffee/tea maker and 24-hour room service

Sleep - Hypo-allergenic bedding and bed sheets

Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Accessibility - Lever door handles, wheelchair-width doorways, low-height door lock, bathroom emergency pull cord, wheelchair accessible, roll-in shower, grab bar near toilet, vibrating pillow alarm, visual fire alarm, low-height counter and sink, and low-height view port in door

Need to Know - Limited housekeeping, no rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Book Now

Junior Suite, 1 King Bed

1 King Bed

355 sq feet

Relax - In-room massage available

Internet - Free WiFi

Food & Drink - Coffee/tea maker and 24-hour room service

Sleep - Hypo-allergenic bedding and bed sheets

Bathroom - Private bathroom, shower/tub combination, bathrobes, and a hair dryer

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Book Now

Standard Room, 1 Double Bed, Accessible

1 Double Bed

269 sq feet

Relax - In-room massage available

Internet - Free WiFi

Food & Drink - Coffee/tea maker and 24-hour room service

Sleep - Hypo-allergenic bedding and bed sheets

Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Limited housekeeping

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Book Now

Standard Room, 2 Double Beds (Mini cooler)

2 Double Beds

269 sq feet

Relax - In-room massage available

Internet - Free WiFi

Food & Drink - Coffee/tea maker and 24-hour room service

Sleep - Hypo-allergenic bedding and bed sheets

Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Limited housekeeping, no rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Book Now

Standard Room, 2 Double Beds

2 Double Beds

269 sq feet

Relax - In-room massage available

Internet - Free WiFi

Food & Drink - Coffee/tea maker and 24-hour room service

Sleep - Hypo-allergenic bedding and bed sheets

Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Limited housekeeping, no rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Book Now

Standard Room, 1 King Bed

1 King Bed

269 sq feet

Relax - In-room massage available

Internet - Free WiFi

Food & Drink - Coffee/tea maker and 24-hour room service

Sleep - Hypo-allergenic bedding and bed sheets

Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Limited housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Book Now

Standard Room, 1 Double Bed with Sofa bed

1 Double Bed and 1 Double Sofa Bed

269 sq feet

Relax - In-room massage available

Internet - Free WiFi

Food & Drink - Coffee/tea maker and 24-hour room service

Sleep - Hypo-allergenic bedding and bed sheets

Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

Practical - Safe, single sofa bed, and free newspaper; free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Limited housekeeping, no rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Book Now

Standard Room, 1 Double Bed (Mini cooler)

1 Double Bed

269 sq feet

Relax - In-room massage available

Internet - Free WiFi

Food & Drink - Coffee/tea maker and 24-hour room service

Sleep - Hypo-allergenic bedding and bed sheets

Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Limited housekeeping, no rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Book Now

Premium Room

1 Twin Bed

Relax - In-room massage available

Internet - Free WiFi

Food & Drink - Coffee/tea maker and 24-hour room service

Sleep - Hypo-allergenic bedding and bed sheets

Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Limited housekeeping, no rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Book Now

Standard Room

1 Twin Bed

269 sq feet

Relax - In-room massage available

Internet - Free WiFi

Food & Drink - Coffee/tea maker and 24-hour room service

Sleep - Hypo-allergenic bedding and bed sheets

Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towels

Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request

Comfort - Climate-controlled air conditioning and daily housekeeping

Need to Know - Limited housekeeping, no rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Book Now

Star Rating

Guest Ratings

Overall

4.3

Amenities

4.4

Cleanliness

4.5

Comfort

4.4

Condition

4.3

Location

4.3

Neighborhood

4.2

Service

4.4

General Information

Address

Western Gateway, London E16 1AL

Check-In

From: 3:00 PM - Anytime

Check-Out

Until: 11:00 AM

Chain

IHG

Number of buildings/towers : 1
Total number of rooms : 210
Number of floors : 5

Preferred Airport

LCY